Oooooooooh this makes me see red!!
I HATE Chapters! Hate them, Hate them, Hate them! I did a piece on this at Readers Gab just this week. They pretty much the only real book chain we have anymore and it's just not right!!
Here's another reason I hate them. Luckily I already have this one myself.
And below are a couple more that many readers will never read because they aren't on the shelves!